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This Privacy Policy applies to all European Union countrie.
This Policy was last modified on 30 January 2009.
The Privacy Policy below governs your News!eye account and any information you provide on this site.
In order to operate the News!eye service and to reduce the risk of fraud, the data controller, must ask you to provide us information about yourself and your credit and/or bank account. By consenting to, and agreeing the terms of, the Privacy Policy, you also expressly consent and agree to us processing your data in the manner set out in the Privacy Policy. This Privacy Policy describes the information we collect and how we use that information. News!eye takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or a list of our customers to third parties. However, in order for us to offer our services to our users; to enhance the quality of its service from time to time; and to protect the interests of our users, we will in limited circumstances and as further described in more detail throughout this policy, share some of your information with third parties under strict restrictions. It is important for you to review this Privacy Policy. This Privacy Policy applies to all services that are hosted on the News!eye website.
By accepting the Privacy Policy in registration, you expressly consent to our use and disclosure of your personal information and direct us to do so in the manner described in this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms.
Your privacy is important to us. Please note that by accepting this Privacy Policy, you consent to your personally identifiable information being stored and processed on our parent company's (CyberNautes Inc) computers in Japan, as set out in the section entitled, "Disclosure to Third Parties Other Than News!eye Customers" below. The laws on holding personal data in Japan may be less stringent than Luxembourg laws but as we explain below, we will hold and transmit your personal information in a manner designed to ensure its security. If you disagree with the terms of Privacy Policy, please do not register for nor use the News!eye service.
Notification of Changes
This policy may be revised over time as new features are added to the News!eye service or as we incorporate suggestions from our customers. We may amend this Privacy Policy at any time by posting a revised version on our web site. The revised version will be effective at the time we post it. In addition, if we propose to change this Privacy Policy in a substantial manner, we will provide you with at least 30 days' prior notice of such a change by posting notice on the "Policy Updates" page of our website(s). After this 30 days notice, you will be considered as having expressly consented to all amendments to the Privacy Policy. If you disagree with the terms of this Privacy Policy, you may close your account at any time.
As stated above, we will post the amended Privacy Policy prominently on our website so that you can always review what information we gather, how we might use that information, and whether we will disclose it to anyone. Please check the News!eye website at http://www.newseye.info/ at any time for the most current version of our Privacy Policy.
Some pages on the News!eye website include links to third party websites. These sites are governed by their own privacy statements, and News!eye is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third party websites should review the privacy statement of these sites before providing them with personally identifiable information.
Required Information
To open a News!eye account, you must provide your name, address, phone number, and email address. In order to make certain payments through News!eye, you must provide credit card or bank account information. We also ask you to your birth day. This required information is necessary for us to process transactions, issue a new password if you forget or lose your password, protect you against credit card fraud, and to contact you should the need arise in administering your account.
Transaction Information
When you use News!eye, we ask you to provide information related to each transaction, consisting of the amount of the transaction, the type of transaction (purchase of services) and the email address or phone number of the third party. We retain this information for each of your transactions through News!eye. We also collect the Internet address (IP address) and other identifying information about the computer or device you use to access your News!eye account, in order to help detect possible instances of unauthorised transactions.
Information About You From Third Parties
In order to protect all our customers against potential fraud, we verify the information you provide with bank processors listed in the table under the section "Disclosure to Third Parties Other than News!eye Customers" below. In the course of such verification, we receive personally identifiable information about you from such services. In particular, if you register a credit card with News!eye, we will use card authorisation and fraud screening services to verify that your card information and address match the information that you supplied to News!eye, and that the card has not been reported as lost or stolen.
If you use News!eye, in some circumstances we will conduct a background check on your business by obtaining information about you and your business from a credit bureau, as listed in the table under the section entitled, "Disclosure to Third Parties Other than News!eye Customers" below. If you incur a debt to News!eye, we will generally conduct a credit check on you by obtaining additional information about you from a credit bureau, to the extent permitted by law. News!eye, at its sole discretion, also reserves the right periodically to retrieve and review a business and/or consumer credit report supplied by such credit bureau for any account, and reserves the right to close an account based on information obtained during this credit review process.
Additional Verification
If we cannot verify the information that you provide, or if you request a withdrawal by cheque to an address other than your verified credit card billing address, we ask you to send us additional information by fax (such as credit card statement, and/or a recent utility bill or other information linking you to the applicable address), or to answer additional questions online to help verify your information.
Website Traffic Information
Because of the way that World Wide Web communication standards work, when you arrive at or leave the News!eye website, we automatically receive the web address of the site that you came from or are going to. We also collect information on which pages of our website you visit while you are on the News!eye site, IP addresses, the type of browser you use and the times you access our website. We use this information to try to understand our customers' preferences better and to manage the load on our servers, so as to improve our service and your experience with News!eye.
Our Use of "Cookies"
"Cookies" are small files of data that reside on your computer and allow us to recognise you as a News!eye customer if you return to the News!eye site using the same computer and browser. We send a "session cookie" to your computer if and when you log in to your News!eye account by entering your email address and password. These cookies allow us to recognise you if you visit multiple pages in our site during the same session, so that you don't need to re-enter your password multiple times. Once you log out or close your browser, these session cookies expire and no longer have any effect.
We also use longer-lasting cookies for other purposes such as to display your email address on our sign-in form, so that you don't have to retype the email address each time when you log in to your News!eye account We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website.
Customer Service Correspondence
If you send us correspondence, including emails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from News!eye to you. We retain these records in order to keep records of our relationship, to measure and improve our customer service, and to investigate potential fraud and violations. We may, over time, delete these records if permitted by law.
Questionnaires, Surveys and Profile Data
From time to time, we offer optional questionnaires and surveys to our users for such purposes as collecting demographic information or assessing users' interests and needs. The use of the information collected will be explained in detail in the survey itself. If we collect personally identifiable information from our users in these questionnaires and surveys, the users will be given notice of how the information will be used prior to their participation in the survey or questionnaire.
Non-member Recipients and Requests
When a member either sends a payment to, or requests a payment from, an individual who is not a registered member of News!eye, we will retain the information that the member submits to us, including, for example, the other party's email address, phone number and/or name, for the benefit of the member who is attempting to contact the non-member, so that the member can see a complete record of his or her transactions, including uncompleted transactions. Although this information is stored indefinitely, we will not market to the non-member in any way at any time. Additionally, these non-members have the same rights to access and correct information about themselves (assuming that their detail(s) were correct enough to reach them) as anyone else who uses News!eye.
Internal Uses
We collect, store and process your personal information on servers located in Japan, CyberNautes Inc. Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customised experience. You agree that we may use your personal information to:
・provide the services and customer support you request.
・resolve disputes, collect fees, and troubleshoot problems.
・prevent potentially prohibited or illegal activities.
・customise, measure, and improve our services and the content and layout of our website.
・tell you about targeted marketing, service updates, and promotional offers based on your communication preferences.
・compare information for accuracy, and verify it with third parties.
Disclosure to Third Parties Other Than News!eye Customers
CyberNautes Inc. will not sell or rent any of your personally identifiable information to third parties, and will only disclose this information in the limited circumstances and for the purposes described in this policy. This includes transfers of data to non-EU member states where the laws on holding personal data may be less stringent, but as explained below, we will hold and transfer your personal information in compliance with the law and in a manner designed to ensure its security. Specifically, you consent to and direct News!eye to do any and all of the following:
1. Disclose information including, without limitation, transaction, account information, personal details and the contents of communications to the police, security forces, competent governmental, intergovernmental or supranational bodies, competent agencies (other than tax related authorities), departments or regulatory, self-regulatory authorities or organisations (including, without limitation, the Agencies set out in the table under the heading "Agencies" below) or other third parties that we in good faith believe is appropriate to cooperate in investigations of fraud or other illegal activity or potential illegal activity, or to conduct investigations of violations. For example, this means that if we conduct a fraud investigation and conclude that one side has engaged in deceptive practices, we can give that person or entity's contact information (but not bank account or credit card information) to victims who request it. Further, if false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies and law enforcement agencies may access and use this information. We and other organisations may also access and use this information to prevent fraud and money laundering. Please contact us on the details set out at the end of this privacy policy if you want to receive further details of the relevant fraud prevention agencies. We and other organisations may access and use from other countries the information recorded by fraud prevention agencies.
2. Disclose information in response to requirements of civil or criminal legal process.
3. Disclose information to the "Category" of third parties listed in the table below. The purpose of this disclosure is to allow us to provide our service to you. We also set out in the table below, under each "Category", non-exclusive examples of the actual third parties we currently disclose your account information, together with the purpose of doing so, and the actual information we disclose (these third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information was shared).
Category
1.Party Name and jurisdiction (in brackets)
2.Purpose
3.Data disclosed
Customer Service Outsourcing
1.MediaNautes Inc.
2.Telephone and e-mail customer support services.
3.Name, address, telephone number, email addresses, truncated and limited or full funding source information (case dependent), funding source expiration dates, type of News!eye account and transaction information, customer statements and reports, account correspondence, promotional information.
Credit Reference and Fraud Agencies
1.Telecom Credit Inc.
2.Verify identity, make decisions concerning a customer's credit worthiness, carry out checks for the prevention and detection of crime including fraud and/or money laundering, manage News!eye account and undertake statistical analysis, undertake research as to appropriateness of new products and services and system checking.
3.Name, address, date of birth, time at address, telephone number, legal form, time in business, relevant transaction information (if appropriate)
Marketing and public relations
1.Bredia Inc.
2.Fulfilment of e-mail marketing programs of News!eye services and promotions.
3.Name, e-mail, address, business name, domain name, account status, account preferences, type and nature of News!eye services offered or used.
1.WebNautes Inc.
2.Fulfilment of e-mail marketing programs of News!eye services and promotions.
3.Name, e-mail, address, business name, domain name, account status, account preferences, type and nature of News!eye services offered or used.
For the purpose of this table, the phrase "All account information" includes: name, address, e-mail, telephone number, IP address, account number, account type, details of funding instruments associated with the account, details of payment transactions, details of commercial transactions, customer statements and reports, account preferences, and customer correspondence
With respect to the column titled, "Purpose", each third party, with the exception of the regulatory agencies and group companies referred to at the end of this table, is carrying out the purpose to fulfil obligations which News!eye has contracted with the entity to fulfil. The regulatory agencies are carrying out their purpose in accordance with their regulatory objectives and requirements.
4. Disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you).
5. Disclose aggregated statistical data with our business partners or for public relations. For example, we may disclose that a specific percentage of our users live in Manchester. However, this aggregated information is not tied to personal information.
6. As with any other business, it is possible that News!eye in the future could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by News!eye, including customer account information, but would continue to be bound by this Privacy Policy unless and until it is amended.
Our Contacts with News!eye Customers
We communicate with users on a regular basis via email to provide requested services, and we also communicate by phone to resolve customer complaints or claims made by users via News!eye, respond to requests for customer service, inform you if we believe your account or any of your transactions have been used for an illegitimate purpose, conduct customer surveys or investigate suspicious transactions. We use your email or physical address to confirm your opening of a News!eye account, to send you notice of payments that you send or receive through News!eye (including referral payments described below), to send information about important changes to our products and services, and to send notices and other disclosures required by law. Generally, users cannot opt out of these communications, but they will be primarily informational in nature rather than promotional.
We also use your email address to send you other types of communications that you can control, including the News!eye Periodical newsletter, auction tips, customer surveys and notice of special third-party promotions. You can choose whether to receive some, all or none of these communications when you complete the registration process, or at any time thereafter, by logging in to your account on the News!eye website and changing your preferences in the Account Manager. You can also change your choices at any time through the same procedure.
In connection with independent audits of our financial statements and operations, the auditors may seek to contact a sample of our customers to confirm that our records are accurate. However, these auditors cannot use personally identifiable information for any secondary purposes.
Your Use of Information and Our Services
In order to facilitate the transactions between News!eye members, our service allows you limited access other users' contact or delivery information. As a seller you may have access to the User ID, email address and other contact or delivery information of the purchaser, and as a purchaser you may have access to the User ID, email address and other contact information of the seller.
News!eye does not tolerate spam. Therefore, without limiting the foregoing, you may not add a News!eye user to your marketing mail list (email or physical mail) without their express consent after adequate disclosure, even if said user has previously made a purchase from you. We strictly enforce our Anti-Spam Policy. To report News!eye-related spam to News!eye, please you should contact us by using this form.
News!eye is committed to handling your customer information with high standards of information security. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorise access to personal information only for those employees who require it to fulfil their job responsibilities.
The security of your News!eye account also relies on your protection of your News!eye password. You may not share your News!eye password with anyone. News!eye representatives will never ask you for your password, so any email or other communication requesting your password should be treated as unauthorised and suspicious and forwarded to support@newseye.info. If you do share your News!eye password with a third party for any reason, including because the third party has promised to provide you additional services such as account aggregation, the third party will have access to your account and your personal information, and you may be responsible for actions taken using your password. If you believe someone else has obtained access to your password, please change it immediately by logging in to your account at and changing your Profile settings, and also contact us right away as described below.
You can review the personal information you provided us and make any desired changes to such information, or to the settings for your News!eye account, at any time by logging in to your account on the News!eye website and changing your preferences in the Account Manager. You can also close your account through the News!eye website. If you close your News!eye account, we will mark your account in our database as "Closed," but will keep your account information in our database. This is necessary in order to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account. However, if you close your account, your personally identifiable information will not be used by us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement, or as required by law.
Our privacy office is responsible for ensuring that our day-to-day procedures comply with this Privacy Policy. If you have any questions about this privacy statement, News!eye's information practices, or your dealings with News!eye, you can contact us by using this form, or by calling the customer service number located on our website, or by writing to us at CyberNautes Inc.: Privacy Department, 4F Tojyuuso-Yamabuki-cyo Building, 337-5, Shinjyuku-ku, Tokyo, Japan 162-0801.
-- A GUIDE TO THE USE OF YOUR PERSONAL DATA BY CyberNautes Inc. AND CREDIT REFERENCE AGENCIES
GENERAL INFORMATION ON OUR USE OF CREDIT REFERENCE AGENCIES
Q: What is a credit reference agency?
A: Credit reference agencies (CRAs) collect and maintain information on consumers’ and businesses' credit behaviour, on behalf of financial institutions and lenders in the UK.
Q: Why do you use them when I have applied to your organisation?
A: Although you have applied to us, CyberNautes Inc. and we will check our own records, we will also contact CRAs to get information on your credit behaviour with other organisations. This will help us make the best possible assessment of your overall situation before we make a decision.
Q: Where do they get the information?
A: * Publicly available information:
* Fraud information from fraud prevention agencies
* Credit information comes from information on applications to banks, building societies, credit card companies etc and also from the conduct of those accounts
Q: How will I know if my information is to be sent to a CRA or Fraud prevention agency?
A: Organisations are only allowed to send information to CRAs and/or Fraud Prevention Agencies with your agreement and knowledge.
Q: Why is my data used in this way?
A: We and other organisations want to make the best possible decisions we can, in order to make sure that you, or your business, will be able to carry out your obligations to us. We and other organisations may also use the information to check your identity. In this way we can ensure that we all make responsible decisions. At the same time we also want to make decisions quickly and easily and, by using up to date information, provided electronically, we are able to make the most reliable and fair decisions possible.
Q: Who controls what credit reference agencies are allowed to do with my data?
A: All organisations that collect and process personal data are regulated by the Data Protection Act 1998, overseen by the Office of the Information Commissioner. All credit reference agencies are in regular dialogue with the Commissioner. Use of the Electoral Register is controlled under the Representation of the People Act 2000.
Q: Can just anyone look at my data held at credit reference agencies?
A: No, access to your information is very strictly controlled and only those that are entitled to do so, may see it. Usually that will only be with your agreement or (very occasionally) if there is a legal requirement.
If you want to receive details of those fraud prevention agencies from whom we obtain and with whom we record information about you, contact/write to us at CyberNautes Inc., 4F Tojyuuso-Yamabuki-cyo Building, 337-5, Shinjyuku-ku, Tokyo, Japan 162-0801. You have a legal right to these details.